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The Art of Chinese Style Management
Dear Friends,
In my years of working with both European and Chinese companies, I have come to realize that while each are working towards the same goal of profit making, their style generally differs based on their cultural and social backgrounds.
In contrast with the western style of direct style of confrontation, the Chinese are peace loving and dislike having different opinions with their colleges or superior - a common censuses must be reach before an opinion is given for no one wants to be blame for a mistake and to claim praises for one self, to a Chinese, is a sign of selfishness, seeking the jealousy of others. Keeping a secret then, becomes a virtue.
This fact is glorified during the Chinese Cultural Revolution of 1963- 1973 where each neighbors spied on each other and anything that goes against state rule will deem one to be counter-revolutionary, bringing disaster to the whole family.
I have attended numerous meetings, tour inspections arranged by Chinese Companies and I found them to be a total waste of time! The western style of brainstorming do not work in China. Nobody dare to speak their mind and would say only what the boss like to hear. To say something against the boss wish is to court death ?payable by a letter of Termination from the company. ( I got one in my career and this taught me a useful lesson about keeping my mouth shut!)
China has a long tradition of Taoism and Confucian teachings/ Lao Tse taught one to be peace loving and caring for the law of nature and never disturb the peace while Confucius taught the Wulun or 5 relationship paying respect to your parents, Employer, the rulers, brothers and Husband and these mindset is manifested in the Chinese Business Cultural.
Traditionally a senior employee in a company is employed by the boss father and even the boss (son of the former boss) has to pay respect to them, even to the extent of calling these senior employee as uncle and treatment to them is vastly different ?nobody dare to question their authority. In short the longer they stay, the more valuable they becomes. In contrast to western management, older workers are retrenched and their skills considered obsolete. So depends on what type of company you are working for, act accordingly.
I have found many local companies in Singapore, Malaysia, Indonesia and Thailand has the bulk of their employees made up of their relatives and next of kin. Even if these employees do not exhibit any capability, they are retain as "Face Saving", a very expensive pay back to the goodwill from the previous generation.
China has gone through 13 Dynasties with their history extending for more than 5000 years. Taiwan which is just across the straits is an offspring of China and became one of Asia Four small Dragon in 1984 as it has received the best of what the modern world can offer ?the technological advancement of the west and the traditional Chinese values. In fact, my observation with a Taiwanese firm is that they treat their employee much fairly than their Chinese counterparts, Let me tell you why.
The Japanese controlled Taiwan for 50 years before Chiang Kai Shek liberated the island following their retreat from Nanking in 1949. The Japanese work very well as team and a common consensus must be reach at all times, even within a family. Each team members in a company is considered part of the extended family. Their contribution to the company is compensated by a reasonable transport and food allowances. You may get a lower pay than what you will get in a European counterparts but the possibility of being retrench is rare and once you are being hired by a Chinese or Taiwanese company, you can be guaranteed a lifetime employment (* provided if you keep your mouth shut!)
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